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© 2017 - 2019 by DinoCat Studio

Original Artwork by Hannah Gebhart // dinocatstudio@gmail.com

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Shipping / Pick Up

Shipping Policy

Estimated Processing Time

The time I need to prepare an order for shipping varies. Woodcut prints are in-stock, but each paper piece is made-to-order and requires more time. The timeline for a custom design is dependent on the complexity of the piece. An expected completion date for custom designs will be communicated directly between DinoCat and the buyer. All quilling pieces are custom designs. 

Prints: 1 - 3 business days to ship

Paper Art: 4 - 7 business days

Custom Art: Varies

Estimated Shipping Times

2-3 business days

Note: Orders will only be shipped to addresses within the 50 states of the United States of America or the District of Columbia. We strive to ship your order as quickly as possible. However, our shipping estimates are not guarantees or promises that a product will ship on a specific day or be received by you within a specific period. The amount of time it takes for you to receive a product will depend on how long it takes us to process your order and how long it takes the carrier to deliver the order to you once it is shipped. If you order a combination of in-stock and made-to-order pieces, the whole order will ship when the made-to-order pieces are complete.

Pick Up Service

Do you live in Des Moines, IA? If you're from the Des Moines area, we'd be more than happy to deliver artwork in-person to avoid shipping costs. Please contact us before completing your order. 

Return Policy

I gladly accept cancellations

Request a cancellation within: 24 hours of purchase

 

I don't accept returns or exchanges

But please contact me if you have any problems with your order.

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