Shipping / Pick Up
Estimated Processing Time
The time I need to prepare an order for shipping varies. Relief prints are in stock, but each paper piece is made-to-order and requires more time. The timeline for a custom design is dependent on the complexity of the piece. An expected completion date for custom designs will be communicated directly between DinoCat and the buyer. All quilling pieces are custom designs.
Prints: 1 - 3 business days to ship
Paper Art: 4 - 7 business days
Custom Art: Varies
Estimated Shipping Times
2-3 business days
Note: Orders will only be shipped to addresses within the 50 states of the United States of America or the District of Columbia. I strive to ship your order as quickly as possible. However, my shipping estimates are not guarantees or promises that a product will ship on a specific day or be received by you within a specific period. The amount of time it takes for you to receive a product will depend on how long it takes me to process your order and how long it takes the carrier to deliver the order to you once it is shipped. If you order a combination of in-stock and made-to-order pieces, the whole order will ship when the made-to-order pieces are complete.
Pick Up Service
Des Moines Area Pickup If you're from the Des Moines area you can pick up your artwork at Mainframe Studios to avoid shipping costs. Please use the promo code FREESHIP during checkout to remove shipping costs and then I'll follow up with an email to coordinate a time for you to pick up the art!
I gladly accept cancellations
Request a cancellation within: 24 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.